Hail Hit Your Roof? Here's What to Do First
After a hailstorm in Austin, the steps you take in the first 48 hours matter. Here's a clear action plan from our team — before you call your insurance company.
Central Texas sits in one of the most hail-prone regions in the country. Every spring, severe thunderstorms bring damaging hail that can compromise your roof in minutes. The damage isn't always obvious — but left unaddressed, it leads to leaks, interior damage, and costly repairs down the road.
J-Conn Roofing has been assessing and repairing hail damage across the Greater Austin Area for over 45 years. We know exactly what to look for, how to document it for your insurance company, and how to restore your roof to full protection. If your area was hit by hail, call us for a free inspection — the sooner damage is documented, the smoother the process. Read our guide on what to do first after hail damage.
The Process
We handle hail damage from inspection through insurance to completion.
After your home is hit by a hailstorm, contact your insurance company to file a claim and contact your local roofer, J-Conn, to schedule an inspection.
Review the estimates provided by your insurance company and your roofer. Ask questions to clarify anything you are unsure about. The process can be confusing, but we are here to help.
We can assist with material and color selection. We install a new roof with quality materials and restore peace of mind.
The insurance process can feel overwhelming. Here's how we help you through every step — from documentation to final repair.
After a hailstorm, photograph any visible damage from the ground — dented gutters, debris, and damaged siding. Don't climb on the roof yourself.
Our specialist will thoroughly inspect your roof and document all hail damage with detailed photos and a professional assessment.
Contact your insurance company to file a claim. Having our professional documentation ready helps ensure your claim covers the full scope of damage.
We'll meet with your insurance adjuster on-site to walk the roof together, ensuring every area of damage is identified and nothing is missed.
Once your claim is approved, we'll review the scope of work with you and help with material and color selection for your new roof.
Our factory-certified team installs your new roof with premium materials, restoring full protection and peace of mind.
Not sure if your roof was damaged? Here are the most common signs of hail impact that our inspectors look for.
Dark spots where granules have been knocked loose by hail impact, exposing the asphalt mat underneath. Often only visible up close.
Larger hail can crack shingles, creating direct paths for water infiltration. These cracks may not be visible from the ground.
Excess granules washing into gutters and downspouts after a storm is a telltale sign of hail damage across your roof surface.
Metal components like roof vents, ridge caps, and flashing show hail dents clearly — these are often the first indicators inspectors check.
Rubber pipe boots around plumbing vents can crack from hail impact, creating an immediate leak risk at every roof penetration.
Dented gutters and downspouts are easy to spot from the ground and often confirm that hail was large enough to damage roofing materials too.
Our Expertise
Central Texas hail storms are unpredictable. Our experience ensures nothing gets missed.
Call us for a free inspection and detailed estimate of work needed on your roof.
We can assist you through the claims process and answer any questions you may have.
Factory-certified by Tamko, Owens Corning, GAF, IKO, and Atlas.
We install a brand new roof with quality materials for a long lasting roof.
We match existing materials for seamless repairs when full replacement isn't needed.
Manufacturer warranties plus our workmanship guarantee.
Common Questions
Hail damage isn't always visible from the ground. Signs include dented vents, bruised or cracked shingles, granule loss, and damaged flashing. Our free inspection identifies damage you might not see.
If you had a hailstorm and think you may have damage, you should file a claim. After severe storms insurance companies get busy and their inspection schedule can fill up quickly.
Hail damage on shingles often appears as dark spots or bruises where granules have been knocked loose, exposing the asphalt underneath. You may also see cracked or dented shingles, dented metal vents and flashing, and excess granules washing into your gutters.
We don't recommend waiting. Hail damage compromises the protective granule layer on your shingles, exposing them to UV degradation and water infiltration. What starts as cosmetic damage can lead to leaks and interior damage if left unaddressed.
Yes, in most cases. Age alone doesn't disqualify your roof from hail damage coverage. What matters is whether the damage was caused by a specific storm event. Your insurance company may factor in depreciation based on roof age, but legitimate hail damage is typically covered regardless of how old your roof is.
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After a hailstorm in Austin, the steps you take in the first 48 hours matter. Here's a clear action plan from our team — before you call your insurance company.
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