Privacy Policy

Introduction

J-Conn Roofing & Repair Service, Inc. ("J-Conn Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at j-connroofing.com or interact with our services.

Information We Collect

Information You Provide

When you contact us, request an estimate, or submit a form on our website, we may collect:

• Your name
• Phone number
• Email address
• Property address
• Details about your roofing needs

Information Collected Automatically

When you visit our website, we may automatically collect certain information through Google Analytics and similar technologies, including:

• IP address (anonymized by Google Analytics)
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search terms
• Device type and operating system
• Geographic location (city/region level)
• Interactions with site elements such as buttons and links

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. Specifically, we use:

• Google Analytics — We use Google Analytics to understand how visitors interact with our website, including which pages are visited, how long visitors stay, and how they found us. Google Analytics uses cookies to collect this information in an aggregated and anonymous form. Google may also transfer this information to third parties where required by law or where third parties process the information on Google's behalf. For more information, visit Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Cloudflare Turnstile — We use Cloudflare Turnstile for spam protection on our contact forms, which may set cookies necessary for its operation.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates
• Schedule inspections and provide roofing services
• Communicate with you about your project
• Send follow-up information related to our services
• Improve our website and customer experience
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Service providers who assist us in operating our website and delivering services (e.g., Google Analytics for website analytics, email delivery, form processing, payment processing)
• Insurance companies when you authorize us to work with your insurer on a claim
• Financing partners when you apply for financing through our website
• Legal authorities when required by law or to protect our rights

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, such as our financing partner's application portal or the Better Business Bureau. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

J-Conn Roofing & Repair Service, Inc.
7302 Elm Forest Rd
Austin, TX 78745
Phone: (512) 479-0510
Email: info@j-connroofing.com